Shipping

Regular Website Orders

*** $12.50 Flat Rate Shipping Australia wide ***

Whilst we would love to offer our customers free shipping, glass is incredibly heavy, so we are pleased to offer a $12.50 flat rate shipping cost Australia wide. 

School Bulk Buys

Items purchased from the School Bulk Buy section of our website will incur additional bulk shipping rates. 

If you also purchase from the regular website items, there will be a separate charge showing at the checkout. Unfortunately, we are unable to avoid this happening. 

If you select "pay by Bank Deposit" at the checkout and then press "Complete Order". This will raise the order and hold the items while we prepare your tax invoice and adjust the postage calculation to reflect the actual cost of postage. This also allows us to remove the second postage cost. 

Alternatively, you can accept the calculated postage and proceed with the order and pay by credit card or Paypal. Postage refunds are not available for this option.

School Bulk Buy shipping rates will vary depending on the final weight and destination. 

Bulky orders from this section over 5kg and shipped to a residential address may also incur an additional fee, this will be advised prior to shipping.

Delivering your goods:
We mostly use Australia Post and occasionally Couriers Please to ship orders domestically, we also use Border Express in some circumstances when shipping larger orders. ***Please note that a signature is not required, so goods will be left in a safe place if no one is at home. Please advise in the order notes if this is not suitable in your circumstances, this may incur additional costs.*** 

Standard Delivery:
(3 - 5 working days*)
*Standard Delivery time to NT & WA is 4 to 7 working days. Standard Delivery to regional NT & WA can take up to 3 weeks.

Service Availability:
Delivery is available to all states in Australia: NSW, ACT, VIC, QLD, SA, WA, NT and TAS Metro and Regional areas.

Order dispatch:
We will endeavour to process and dispatch orders within 2 business days. Please note these times may differ during holiday periods.

Tracking your order:
Once your order has been processed, you will receive a tracking link for your parcel(s) via email, which you can use to monitor the status of your shipment.

Overseas Shipping:
We are happy to ship overseas but the shipping costs are quite high. You are welcome to use the Australia Post calculator (shipping from Bayswater Vic 3153) to get an idea of the cost or contact us by email info@mandalaart.com.au with what you would like to order and your address for a firm quote.